Bodil

We love these chairs.They are just want we wanted, stylish and comfortable. Everyone who visits can’t wait to sit in them. Would highly recommend them.

We We bought the chairs because we like the height of the back of the chair and the comfort we are both over 6 feet and when sat down in the chairs you still have a good 6 to 8 inches of chairback above your head very comfortable

The chair is okay, sort of a rough-around-the-edges interpretation of the Tom Dixon Wingback Chair. The shape is not as sculptural and the workmanship is not nearly as polished. But it's a fraction of the price. That's the good news. The bad news is that Made.com's promised delivery time was WAY off; the chair arrived months late. For a while, the story was that there was a transport issue. It wasn't until I pressed further that I learned there was a fabrication delay at their factory in China. I tried asking for a loaner chair (like at least one of Made's competitors offers). Nope. How about compensation? Wouldn't talk about it until the piece was delivered. And then I was offered a £50 Made.com credit toward a future purchase. Given how long this chair took, who knows if I'd even live long enough to see another Made.com order delivered?!

After waiting about 12 weeks for our two chairs we were very disappointed when we unwrapped them. The fabric was very thin and gathered in places. It gave the appearance of a rushed production, with little attention to quality. We have sent both chairs to an upholsterer to be properly padded and covered with a quality fabric - unfortunately adding about £400 to the total cost.

After sitting in the chair only three times it has callopsed ! The front leg has broken away from the frame. I contacted RED BRICK yesterday as I had ordered it there and sent photos but have not been contacted by the customer service team yet.