QUALITY-PRICE: Excellent ratio. The chair is confortable, nice and reasonably priced. I wanted chairs that could turn around BUT without wheels. Perfect.
ASSEMBLING & PACKAGING: As easy as it gets. The simplest chair that I have ever assembled. The "turning" mechanism is already on, so no need to worry about that. Packaging was appropriate and the chairs (I bought two) came without scratches. Excellent.
DELIVERY TIME: Unacceptable... Simply unacceptable. It shipped from somewhere in Germany and I live in Barcelona. It took slightly over three months (including production, I guess). I even considered cancelling the order. Fortunately, I have the chairs now and I am happy. I must also say that customer service was friendly and helpful. This compensated a bit, but still... Made.com has (a lot of) room for improvement on their logistics.
Equipo de Servicio al Cliente de MADE
Hola Jes��s
Gracias por tu valoraci��n 4 estrellas.
Nos encanta que tu experiencia de compra haya sido satisfactoria.
Nos alegramos que tu producto se haya recibido correctamente.
Nuestros productos son fabricados en peque��as cantidades por algunos de los mejores proveedores del mundo, por eso a veces pueden tardar un poco en llegar.Esto significa que pueden tardar hasta 10-14 semanas en llegar a nuestro centro de distribuci��n.
Nuestros productos est��n hechos especialmente para ti, por lo que pueden tardar un poco en llegar, pero te prometemos que la espera valdr�� la pena.
Esperamos que disfrutes tu Silla de oficina Thelma
Hasta pronto!
