Interest-free financing available with

    Interested? Select 'Klarna' at our checkout and pay for your purchases in monthly instalments. Happier wallets ensue.

    Financing options

    Choose from Pay in 3 and interest-free credit.

    Basket total between £350 and £749.99
    With Pay in 3, you can split your payments over three equal monthly instalments. You'll make your first payment at checkout, while the others will be automatically collected from the card you paid with.

    Basket total between £750 and £5000
    Pay in equal monthly instalments over 6 or 12 months with Slice it. Your first payment will be due once your order's been delivered. Klarna will check if you're eligible for credit, and will confirm before accepting your order.

    *Representative example: With Slice it, you will pay no interest with a 0% promotional rate. If you miss your payment, you’ll have to pay interest on all future repayments at 18.9% APR (representative, variable). The assumed credit limit is £1,200.

    How it works

    STEP 1
    Fill your basket and head over to the checkout. 

    STEP 2
    You'll be shown the Klarna financing options relevant to you, depending on your basket value. Select the option you'd like.

    STEP 3
    You'll receive an email confirmation and details on how to make payments.

    Monthly payment calculator

    Enter total basket value:

    FAQs

    Pay in 3 FAQs

    How does Pay in 3 work?

    Pay in 3 allows you to spread the cost of your purchase over 3 equal payments. The payment for each instalment will be automatically collected from the debit or credit card you entered at the checkout. Your first instalment will be collected when your order is confirmed, and instalments 2 and 3 are scheduled in 30 and 60 days, respectively.

    Am I eligible?

    To use Pay in 3 you must be at least 18, and this service is subject to your financial circumstances. When choosing Pay in 3, the assessment won't affect your credit rating.

    How can I increase my chances of being accepted for Pay in 3?

    Klarna offers Pay in 3 based on a number of factors including order value, previous order history and item availability. If you're 18 or over, you can improve your chances of being offered Pay in 3 – just provide your full name, address details and shipping to your registered billing address. All orders are assessed individually.

    What do I need to provide when I make a purchase?

    You'll need to provide your mobile phone number, email address, current billing address and a debit or credit card. Klarna need a mobile number in case they have to reach you, and everything else will be sent to your email address. Make sure you give the correct details, or you won't receive your payment schedule or any updated order information.

    Will a credit search take place against me?

    Klarna may run so-called unrecorded enquiries (or soft credit searches) that do not affect credit scoring and are only visible to you and Klarna. Neither Klarna nor MADE runs credit searches against you that could impact your credit rating.

    How do I manage my Klarna account?

    Log in to the customer portal at Klarna.com at any time to update your payment methods, review your purchases, or settle your monthly statement. If you need further assistance, you can contact Klarna's Customer Service team. Your address can't be changed after purchase – this is part of the agreement formed between you and Klarna.

    I haven't received an email with my payment or statement information - what should I do?

    You can log in at www.klarna.com/uk, where you'll find all of your orders and payment schedule information.

    When is my payment due?

    Payment for your Pay in 3 will automatically be collected from the debit or credit card you entered at checkout. The first payment is taken when the order is confirmed. The second and third are collected 30 and 60 days after the first instalment.

    Klarna will notify you via email and push notification when a payment is due and when this has successfully been collected, or in the unlikely event of your payment failing. If a payment has been collected but you have not received payment confirmation, you can check the status of your order and payments by logging in at www.klarna.com/uk.

    What happens with the repayment agreement if I cancel or return my order?

    As soon as we have accepted your cancellation/return, Klarna will cancel any future scheduled payments, as well as refund any amounts due.

    Once your cancellation or return has been registered, the refund will be processed within 5-7 business days.

    Refunds will be issued back to the debit or credit card you originally entered at checkout.

    What happens if I'm unable to make payments to Klarna?

    Klarna will automatically attempt to collect your payment for your Pay in 3 purchase from the debit or credit card you entered at the checkout. If Klarna is unable to collect your payment on the scheduled due date, one further attempt will be made, two days later, to automatically collect payment. Should this payment attempt fail, Klarna will issue you a statement for the full outstanding order amount. This will become payable in 15 days. Klarna will notify you when a payment is due two days in advance of collection.

    How can I contact Klarna?

    Visit Klarna's Customer Service for a full list of FAQs, live chat and telephone options: https://www.klarna.com/uk/customer-service

    Further Information

    Further information about Klarna can be found here:
    https://www.klarna.com/uk/customer-service

    Slice It - interest-free credit FAQs

    How does Slice it work?

    Slice it allows you to spread the cost of your purchase into equal monthly payments with 0% promotional interest. When you shop online, Klarna's system reviews each order to determine which payment options are available.

    The first time you shop with Slice it, you'll be asked to apply for a Klarna account. If you're approved, Klarna will create an account for you and your order will be placed. After that, every time you shop with Slice it you only need to agree to the purchase and won't need to sign up again. The order amount will be added to your Klarna account as additional promotional plans.

    If you choose to pay with Slice it, Klarna will send you an email with further details on how to pay.

    Am I eligible?

    Slice it is only available to people aged 18 or over and is an online exclusive payment method. Qualification is subject to your individual financial circumstances.

    How can I increase my chances of being accepted for Slice it?

    Klarna offers Slice it based on a number of factors such as the order value, previous order history and item availability. If you're 18 or over, you can improve your chances of being offered Slice it by providing your full name, accurate address details and shipping to your registered billing address. If you've been accepted for a Klarna payment method before, it may not be accepted for every order, and if you were previously denied, it doesn't mean you'll be denied for all future orders.

    How do I apply?

    When you shop online, Klarna's system reviews each order to determine which payment options are available to you. If Slice it is offered, simply select this option.

    The first time you shop with Slice it you'll be asked to apply for a Klarna account. If you're approved, Klarna will create an account for you and your order will be placed. After that, every time you shop with Slice it you only need to agree to the purchase and won't have to sign up again. The order amount will be added to your Klarna Account as additional promotional plans.

    What do I need to provide when I make a purchase?

    If you want to make a purchase with a Klarna account, you'll need to provide your mobile phone number and email address, as well as your name, billing address and date of birth. Your mobile number is required in case Klarna need to reach you, and everything else will be sent to your email address. Klarna will need the correct details, or you won't receive monthly statements and you may be liable for late payment fees.

    How do I manage my Klarna account?

    Log in to the customer portal at Klarna.com at any time to update your payment methods, review your purchases, or settle your monthly statement. If you need further assistance, you can contact Klarna's Customer Service team.

    Please be aware that your address cannot be changed after purchase, as the address is part of the agreement formed between you and Klarna.

    I haven't received an email with my payment or statement information - what should I do?

    Please contact Klarna's Customer Service via live chat or phone. They'll be able to provide you with details on how to pay.

    When is my payment due?

    If you chose to use Slice it, you'll be sent a monthly statement email with instructions on how to make a payment, and an overview of your Klarna account. Once you're logged in to your Klarna account, simply select 'Make a payment' and enter the amount you wish to pay.

    If you've received your monthly statement and a payment is due, but your goods have not arrived, we advise you don't pay your statement until you've received everything. In this case, please contact us to get an update on your order. You should also contact Klarna's Customer Service so they can postpone the due date on your payment.

    What happens with the repayment agreement if I cancel or return my order?

    As soon as we've registered your cancellation or return, Klarna will credit the balance back to your account within 5 business days.

    If you've paid for your order with a card, the refund will be made to your Klarna account balance. If your account ends up in a credit balance, this can be used towards future purchases, or you can request it to be refunded to your card by contacting Customer Service.

    Can I postpone my payment due date?

    To check if it's possible to postpone your payment due date, please contact Klarna's Customer Service team here: https://www.klarna.com/uk/customer-service

    Can I pay less than the amount owed each month?

    You can choose to pay your minimum payment instead of your interest-saver payment at any time. Your monthly minimum payment is the amount to be paid to avoid incurring late fees on your Klarna account. Should you choose to pay your minimum payment instead of your interest-saver payment, you'll lose your promotional plan offer and the remaining balance will start to incur interest at 18.9% APR (variable).

    Klarna has a specially trained team to step in and help if you have any difficulties meeting your repayments. If you want to talk, you can contact the Klarna Customer Services team on 020 300 50833.

    How can I contact Klarna?

    Visit Klarna's Customer Service for a full list of FAQs, live chat and telephone options: https://www.klarna.com/uk/customer-service

    Further Information

    Further information about Klarna can be found here:
    https://www.klarna.com/uk/customer-service

    Made.com Design Limited trading as Made.com is an appointed representative of Product Partnerships Limited which is authorised and regulated by the Financial Conduct Authority. Product Partnerships Limited’s FCA registration number is 626349 and its address is Salts Piazza Offices, Salts Mill, Victoria Road, Saltaire, BD18 3LA. Product Partnerships Limited’s permitted business is to act as a principal for a network of appointed representatives who arrange regulated credit facilities for customers who are purchasing goods from them.

     

    Made.com Design Limited acts as a credit broker not a lender and will only introduce you to Klarna AB (FRN: 536065). We may receive a commission payment from the finance provider if you decide to enter into an agreement with them. You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations. If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk.

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