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Your dream sofa? That new dining table? You don’t have to wait any longer. Get your happy place started (and finished) with our new financing option. Interested? Select Klarna at the checkout and pay for your purchases in interest-free monthly instalments.

Pay in 3

When you spend between £100 and £749.99, you can choose to pay in instalments using Klarna. With Pay in 3, you can split the cost of your order over three equal monthly instalments. You'll make your first payment at checkout, while the others will be automatically collected from the card you paid with.

How it works

STEP 1
Fill your basket and head over to the checkout. 

STEP 2
If your order total is between £100 and £749.99 (including delivery charges), you'll be given the option to pay with Klarna. Select Klarna and follow the remaining steps through checkout.

STEP 3
You'll receive an email confirmation and details on how to make payments.

Monthly payment calculator

Enter total basket value:

Pay in 3

For orders between -

0 pm for 3 months

First payment at checkout

Total:

NO FEES OR INTEREST

Calculations are rounded to the nearest two decimal places. Actual payments may vary within a few pence, but the cumulative value will never exceed the total amount payable. Order total includes delivery charges.

FAQs

Pay in 3 FAQs

How does Pay in 3 work?

Pay in 3 allows you to spread the cost of your purchase over 3 equal payments. The payment for each instalment will be automatically collected from the debit or credit card you entered at the checkout. Your first instalment will be collected when your order is confirmed, and instalments 2 and 3 are scheduled in 30 and 60 days, respectively.

Am I eligible?

To use Pay in 3 you must be at least 18, and this service is subject to your financial circumstances. When choosing Pay in 3, the assessment won't affect your credit rating.

How can I increase my chances of being accepted for Pay in 3?

Klarna offers Pay in 3 based on a number of factors including order value, previous order history and item availability. If you're 18 or over, you can improve your chances of being offered Pay in 3 – just provide your full name, address details and shipping to your registered billing address. All orders are assessed individually.

What do I need to provide when I make a purchase?

You'll need to provide your mobile phone number, email address, current billing address and a debit or credit card. Klarna need a mobile number in case they have to reach you, and everything else will be sent to your email address. Make sure you give the correct details, or you won't receive your payment schedule or any updated order information.

Will a credit search take place against me?

Klarna may run so-called unrecorded enquiries (or soft credit searches) that do not affect credit scoring and are only visible to you and Klarna. Neither Klarna nor MADE runs credit searches against you that could impact your credit rating.

How do I manage my Klarna account?

Log in to the customer portal at Klarna.com at any time to update your payment methods, review your purchases, or settle your monthly statement. If you need further assistance, you can contact Klarna's Customer Service team. Your address can't be changed after purchase – this is part of the agreement formed between you and Klarna.

I haven't received an email with my payment or statement information - what should I do?

You can log in at www.klarna.com/uk, where you'll find all of your orders and payment schedule information.

When is my payment due?

Payment for your Pay in 3 will automatically be collected from the debit or credit card you entered at checkout. The first payment is taken when the order is confirmed. The second and third are collected 30 and 60 days after the first instalment.

Klarna will notify you via email and push notification when a payment is due and when this has successfully been collected, or in the unlikely event of your payment failing. If a payment has been collected but you have not received payment confirmation, you can check the status of your order and payments by logging in at www.klarna.com/uk.

What happens with the repayment agreement if I cancel or return my order?

As soon as we have accepted your cancellation/return, Klarna will cancel any future scheduled payments, as well as refund any amounts due.

Once your cancellation or return has been registered, the refund will be processed within 5-7 business days.

Refunds will be issued back to the debit or credit card you originally entered at checkout.

What happens if I'm unable to make payments to Klarna?

Klarna will automatically attempt to collect your payment for your Pay in 3 purchase from the debit or credit card you entered at the checkout. If Klarna is unable to collect your payment on the scheduled due date, one further attempt will be made, two days later, to automatically collect payment. Should this payment attempt fail, Klarna will issue you a statement for the full outstanding order amount. This will become payable in 15 days. Klarna will notify you when a payment is due two days in advance of collection.

How can I contact Klarna?

Visit Klarna's Customer Service for a full list of FAQs, live chat and telephone options: https://www.klarna.com/uk/customer-service

Further Information

Further information about Klarna can be found here:
https://www.klarna.com/uk/customer-service

Made.com Design Limited trading as Made.com is an appointed representative of Product Partnerships Limited which is authorised and regulated by the Financial Conduct Authority. Product Partnerships Limited’s FCA registration number is 626349 and its address is Salts Piazza Offices, Salts Mill, Victoria Road, Saltaire, BD18 3LA. Product Partnerships Limited’s permitted business is to act as a principal for a network of appointed representatives who arrange regulated credit facilities for customers who are purchasing goods from them.

 

Made.com Design Limited acts as a credit broker not a lender and will only introduce you to Klarna AB (FRN: 536065). We may receive a commission payment from the finance provider if you decide to enter into an agreement with them. You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations. If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk.

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