Romare brings hotel luxe home. The elongated button detail headboard nods to classic high-end design. Inward-facing edges and padded curves are here to hug you in, and metal legs throw in a retro twist. Smooth velvet upholstery emphasises Romare's premium feel. You'll never want to sleep away again.
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Love Love Love this bed 😍
This bed lived us to expectation.
This bed is beautiful and looks great in my bedroom, the only downside to this bed is there is not proper bottom to the ottoman it’s is simply just three cheap bits of chip board that you slide under the bed which is nearly impossibly given the size of it meaning it doesn’t have a proper structured underneath, obviously this isn’t visible so it’s fine but due to the price I do think this could be improved on.
The bed came with missing holes so I was unable to put it together
Hi Sophie, Many thanks for taking the time to leave a review on your recent purchase and we are sorry to hear this to be the case. I can see that resolution for this is currently in place. We are sincerely sorry that it arrived without pilot holes. We are very sorry for this, as we know you had to wait for it to be delivered, and we can assure you that we are as disappointed as you are as we do try and control 100% of the products when they leave the manufacturer. Unfortunately, things do slip through, despite our best efforts. Hopefully, the resolution agreed shall help to rectify the circumstances for you plus we can look to see what further we can offer to help say sorry once resolved. Many thanks, Phia On behalf of the MADE team
First bed you sent was damaged. Second bed you sent the ottoman doesn’t lift up and a part doesn’t fit. Customer service is terrible. Many emails back and forth. Every email reply is from a different person. No number to call. It’s been over a month. Now saying you can’t fix the ottoman and need to send us another whole new bed. Taken up so much of our time emailing and trying to get it sorted. Plus building beds and dismantling beds, repacking them for you to take them away. Won’t be ordering from made again it’s been a nightmare from a customer service point of view. The bed itself is lovely if you can get one that isn’t damaged or broken.
Thank you for taking the time to leave a review and we are so sorry to hear of your experience. I can see that our Customer Service Team do now have your complaint in hand and are looking after the situation for you. We do however offer our sincere apologies once again and we are sorry to hear that we have lost your custom.