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Heavy and gorgeous
What we were expecting: x4 dinner plates, x4 cereal type bowls and x4 side plates. Instead of the side plates there were pasta bowls! All 8 of the bowls are a nice finish but the finish of the plates isn’t quite as nice. They seem very hand made though so it’s just what happens sometimes!
They’re so simple yet organic looking. They look great with a mix of other crockery and wooden boards.
We like the set but a few of the dishes were not glazed properly, have brown dots permanently in them. Unfortunate.
Hello Nicole Thank you for your review and I am sorry for the issues you have had with your order. We are always trying to improve our services and products so your feedback is greatly appreciated. As you have not added your order number to this review I cannot look into this for you. If you have any outstanding issues please do get in touch with us and we will be more than happy to resolve this for you. Please use the link below to find the ways we can be contacted 7 days a week. https://helpcentre.made.com/hc/en-gb Many Thanks Vicki
Nice places but unfortunately, despite being dishwasher safe, the glaze has come off the plates only after a week - making their appearance grey instead of black.
Good Afternoon Tiana, Thank you for your review of the Xeina 12 Piece Reactive Glaze Dinner Set, we really appreciate your feedback. We are very sorry to hear of the issues with the quality of your dinner set, we do try and control 100% of the products when they leave the manufacturer. Unfortunately, things do slip through, despite our best efforts. Though, I am pleased that our Customer Service Agents have done everything possible to assist you regarding this. I hope you are satisfied with the resolution. We look forward to seeing you shopping with us again in the future! Kind Regards, Bradley
Glaze came off the bowls on the first wash.
Hi Amanda, Thank you for your review on the Xeina Dinner Set. We really appreciate this as it helps us to continually improve our products. I am sorry to hear of the issue with your Item, this is not what we would expect for our products. If you would like us to look into this further for you, please do contact us via our live chat service or email us on email@example.com Gemma