Elona

Really nice chest of draws and good quality. It looks great in my son's bedroom

I expected better quality for £429. If I had seen the item in person before purchasing, there's absolutely no way I would pay more than £250. I cannot believe this item is selling for £429!

Difficult to open the drawers as made much too shallow to be able grip - and I have very small hands. The product information was misleading.

I bought different pieces of the Elona line. They are good looking, a bit long to assembly but not difficult (2 people) but it is normal with drawers. However they will not last, they scratch very easily on the corners/borders even being very careful during the usage. I imagine they will be decent for 3 or 4 years but we will need to buy again something to replace them right after, because they will have too many small defects. I am sorry because the design was nice and the drawers work well. Made.com should use a higher quality paint that doesn't come off easily.

Unable to use the drawers as one of the drawers sliders is broken. When contacting customer service to request a replacement slider I was told I had to wait another 6-8 weeks for the delivery of a completely new flat pack pack unit and return the drawers I had already built, crazy! After once again stressing I only required 1 slider to finish the unit I was informed that all that could be done was to accept another new flat pack unit, ludicrous! I refuse to spend another 5 hours of my time building a new full unit and allow them to take away the unit that is complete minus 1 slider. When I eventually get the new delivery I intend to take out only 1 drawer slider, they can take the rest of the flat pack pack unit back with them as I’m not going to waste any more of my time! Really bad customer service for such a large company. Also, very expensive for a flat pack piece of furniture! Frustrated customer